Obtaining a deep understanding of customer needs is central to any new product development process. Over the last decade tools and techniques for obtaining customer intelligence in B2C industries have become increasingly sophisticated.
The inability to recognize and serve customer needs is one of the most common reasons that new products and innovations fail. B2C product development projects increasingly turn to comprehensive market data and short design iterations to hone products to the needs and wants of their target...
Aggregators, integrated utilities and end users need to define their strategy to seize the business potential that demand side management (DSM) offers as a flexibility solution. In this article, Kurt Baes and Florence Carlot at Arthur D.
E-learning is a prerequisite for efficiently rolling out respective solutions and gathering the associated benefits. To efficiently support the global rollout of such solutions, training of global staff needs to be fast and efficient, and have frequent updates.
New business models are critical for a downstream sector supplying energy to a changing mobility market. In this article, Daniel Monzón, Rodolfo Guzman, Alfredo Verna and Micaela Carlino at Arthur D Little, consider the challenges and opportunities facing downstream players.
Experts from the Arthur D Little consultancy provide a detailed overview of the historic, “trillion-dollar” opportunity presented by the move to smart cities, in this article by Ralf Baron, Morsi Berguiga, Jaap Kalkman, Adnan Merhaba, Ansgar Schlautmann and Karim Taga.
In our work with clients we see commonly recurring pitfalls that often lead to failure in digital implementation, including: unrealistic expectations of technology; believing a new technology system will fundamentally transform the organizational culture and employees will simply adapt; creating...
Today's global trends, such as the high speed of innovation and technological change, require industrial equipment manufacturing companies to be agile and quickly implement sustainable changes to survive. To do so, companies need to continuously train employees to ensure they possess the right...
Despite an anticipated decline in the overall diesel market share in the years to 2030, demand for diesel is expected to continue to remain above 50% in medium-upper car segments. In this article, Fabrizio Arena, Hiroto Suzuki, Eric Kirstetter, Wolf-Dieter Hoppe and Daniele Spera of Arthur D....